Backorders (district textbook warehouse)

important: You must have the applicable access level assigned to perform the steps that follow.

As a district textbook warehouse user, you can cancel an order after it is approved as well as orders for copies that were backordered.

To cancel backordered textbooks

Click this link for steps

1. Log in as a DW user.
2. Select Catalog > Order Textbooks.
3. Locate the order in the Shipped section, and click the View Order icon.
4. Next to Number of copies on backorder, click Edit. The Backorders page open.
5. In the # to Cancel field, enter the number of copies to cancel.
6. Click Save.
7. If you canceled all the backordered copies and the receiving site has received all the copies you shipped, the message Order <number> is now complete appears. The quantity of copies you canceled appears in the Canceled column under Titles.
8. Click Close.

To cancel an approved order

Click this link for steps

1. In To cancel backordered textbooks, repeat steps 1-3, then proceed with the remaining steps.
2. Click the Stop Order button.
3. When the Do you want to cancel this entire order? message appears, click Yes.